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What Is a BDC Agent At a Car Dealership? | Role, Pay, Skills

A BDC agent handles incoming leads, starts the conversation, and books showroom or service appointments that sales and advisors can close. You’ve seen the form on a dealership site: “Check availability,” “Get today’s price,” “Schedule a test drive.” The moment a shopper hits send, that request needs a real human reply. Fast. Clear. No pushy

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